Orders containing physical products are typically processed and shipped within 3–5 business days after purchase unless otherwise stated on the product page.
Shipping rates and available delivery methods are displayed at checkout. Delivery estimates provided by the shipping carrier are estimates only and are not guaranteed.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please make sure your shipping address is correct before completing your purchase. Stones of Elyon Press is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.
If your order arrives damaged or you receive the incorrect item, please contact booksbyrachelstones@gmail.com within 7 days of delivery with your order number and photos of the item and packaging so we can assist you.
Stones of Elyon Press is not responsible for shipping carrier delays or packages marked as delivered by the carrier. If a package appears to be lost in transit, please contact us so we can help determine the appropriate next steps.
At this time, physical orders shipped by the Author, including signed copies, are available for shipping within the United States only.
